Quality Management System
The Quality Management System, which is often referred to as a QMS, is a collection of policies, processes, documented procedures and records used within an organisation.
This collection of documentation defines the set of internal rules that will govern how your company creates and delivers your product or service to your customers.
The QMS must be tailored to the needs of your company and the product or service you provide, but the ISO 9001 standard provides a set of guidelines to help make sure that you do not miss any important elements that a QMS needs to be successful.
Why is ISO 9001 Important?
AISO 9001:2015 is an internationally recognised standard for creating, implementing and maintaining a Quality Management System for any company.
It is intended to be used by organisations of any size or industry, and can be used by any company.
As an international standard, it is recognised as the basis for any company to create a system to ensure customer satisfaction and improvement, and as such, many companies demand this as the minimum requirement for an organization to be a supplier.
Because you are auditing your processes, as well as having a certification body audit them, your customers themselves do not need to audit your company. It is because of this that ISO 9001 has become a necessity for many companies to compete in the market.
In addition, your customers will be reassured that you have established a Quality Management System based on the seven quality management principles of ISO 9001.